Support

Real answers from the actual developer, usually within a day.

Frequently asked

A barcode scanned but the product came up "unknown."

Some products aren't in any database yet, especially store brands and non-US items. Tap "Fix now" to name it once; it's saved forever and your fix makes the catalog better for everyone.

How do I add something without a barcode?

Tap + on the Items tab, or snap a photo of it. Produce, bulk goods, and hand-me-down tools all work fine as photo items.

How does household sharing work?

Settings → Household → Invite. Send the link or the 8-character code. Everyone in the household sees the same inventory and lists in real time. Sharing is free for up to 4 people.

What's in Stockpile Plus?

Unlimited items, unlimited household members, and power features as they ship (receipt scanning, insurance reports, price tracking). $14.99/yr or $29.99 once, forever. The free tier is genuinely enough for a normal household. Upgrade only if you're the power user.

How do I restore my purchase?

Settings → Stockpile Plus → Restore Purchases, signed in with the same Apple ID you bought with.

How do I cancel my subscription?

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Stockpile. Cancelling keeps Plus until the period ends.

Can I export my data?

Yes. Settings → Export CSV. Your data is yours.

How do I delete my account?

In the app: Settings → Account → Delete Account. Details on the account deletion page.